Terms

Customer Obligations and Car Rental Terms

The customer agrees to comply with the terms and conditions outlined in the rental agreement signed with the company.
The customer must present valid identification and required documents upon both vehicle pick-up and return.
The customer bears full responsibility for the authenticity and validity of the documents provided.
The customer must personally collect the vehicle and sign the rental agreement.
The customer agrees to adhere to the agreed pick-up and return times.
In case the customer wishes to extend the rental period, they must contact the company at least 48 hours before the contract expiry. Extensions will only be approved upon full payment of the agreed rental fees.
The customer is responsible for paying any traffic violations incurred during the rental period.
The customer must return the vehicle with the same fuel level as received or pay for the consumed fuel.
The customer must return the vehicle clean (interior and exterior) as received, or pay cleaning fees.
The customer must return the vehicle in the same condition as received or compensate for any damages resulting from usage.
The vehicle must be driven only by the customer or an additional driver registered in the contract. No third party is allowed to drive the vehicle.
The customer must pay for any additional mileage exceeding the agreed limit.
In the event of an accident, the customer must obtain an official accident report and immediately notify the company for assistance.
The customer agrees to comply with all traffic laws and regulations in Syria.
The customer must inform the company if traveling خارج the province where the vehicle was received. Failure to do so grants the company the right to take appropriate action.

Additional Legal Clauses

Accident and Liability Clause:
The renter is fully responsible for any damage or malfunction to the vehicle during the rental period if caused by negligence, misuse, or fault. The renter shall bear all repair costs and compensation for any losses.

Vehicle Retrieval Clause:
The company has the right to immediately repossess the vehicle without prior notice if the renter violates any terms of the agreement, applicable laws, or company policies, while retaining the right to claim compensation.

Cross-Border Restriction Clause:
It is strictly prohibited to take the vehicle outside the borders of the Syrian Arab Republic without prior written approval from the company. Any violation will result in full legal and financial liability for the renter.

Non-Payment Clause:
In case of delay or refusal to pay dues, the company reserves the right to take legal action, including repossessing the vehicle and claiming all rights through the competent authorities.

Governing Law Clause:
This agreement is governed by the laws and regulations of the Syrian Arab Republic. Any disputes arising shall be resolved before the competent judicial authorities.